TERMS + CONDITIONS

EVOLVE PRIVACY POLICY

Last Updated: December 2025

1. Introduction

Evolve Social Wellness (“Evolve,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, make purchases, or engage with us through third-party platforms.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect two kinds of information:

A. Personal Information

Information you provide directly or through actions such as:

  • Creating an account

  • Making purchases

  • Filling out forms

  • Signing waivers

  • Booking appointments

  • Submitting intake forms

  • Contacting support

  • Participating in promotions

This may include:

  • Name

  • Email

  • Phone number

  • Address

  • Payment details (handled securely by third-party processors)

  • Date of birth

  • Emergency contact information

  • Preferences and service selections

B. Automatically Collected / Non-Personal Information

When you interact with our website, we automatically collect:

  • IP address

  • Device type

  • Browser and OS

  • Pages visited

  • Time spent on site

  • Referring URLs

  • App usage data

  • Cookie and tracking identifiers

  • Session recordings (via Microsoft Clarity)

This happens through cookies, pixels, and analytics technologies.

3. How We Use Your Information

We use collected information to:

  • Process purchases

  • Facilitate scheduling

  • Deliver services

  • Respond to inquiries

  • Improve our website and offerings

  • Personalize your experience

  • Optimize advertising performance

  • Analyze website traffic

  • Prevent fraudulent activity

  • Comply with legal obligations

4. Tracking Technologies We Use

To operate our business and improve user experience, we use the following:

A. Meta (Facebook) Pixel

Used for:

  • Ad performance measurement

  • Conversion tracking

  • Retargeting

  • Audience optimization

Meta may use this information according to its own Privacy Policy.

B. Google Analytics 4

Used for:

  • Traffic analysis

  • Measurement

  • User behavior patterns

  • Event tracking

C. Google Tag Manager

Allows deployment of tracking scripts and tags without modifying site code.

D. Microsoft Clarity

Used for:

  • Heatmaps

  • Session recordings

  • Interaction analytics

All recordings anonymize keystrokes and sensitive fields.

E. Cookies

Used to:

  • Remember preferences

  • Improve load speed

  • Measure interactions

  • Enable core functionality

F. External Service Providers

Including:

  • Google Webfonts

  • Google Maps

  • Video hosts (e.g., Vimeo, YouTube)

These providers may collect IP addresses and usage data.

5. Third-Party Platforms & Data Sharing

To operate our business, we use third-party service providers who may process personal information on our behalf:

A. OpSpec (GoHighLevel)

Used for:

  • CRM

  • Messaging

  • Purchase processing

  • Customer workflows

  • Form submissions

B. PushPress

Used for:

  • Membership management

  • Legacy customer accounts

  • Scheduling (when applicable)

C. Payment Processors

Any card or payment information is handled securely by third-party processors; we do not store this information on our servers.

D. Analytics and Advertising Partners

Including:

  • Meta

  • Google

  • Microsoft

These partners may use aggregated or anonymized data for measurement and optimization.

We do not sell personal information to third parties.
We share data only with vendors who perform services for us.

6. How You Can Control Your Information

Opt Out of Targeted Ads

You may opt out of personalized advertising via:

Cookie Control

A cookie preferences tool is available on our site (if using a cookie banner plugin).
You may also disable cookies in your browser, though some features may not function.

Do Not Track

We do not currently respond to Do Not Track signals.

7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal requirements

  • Maintain business records

  • Analyze and improve operations

8. Data Security

We implement reasonable administrative, technical, and physical safeguards.
However, no method of transmission or storage is 100% secure.
We encourage users to take precautions with their personal information.

9. Children's Privacy

Our services are not directed to individuals under age 13.
We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy as needed.
The “Last Updated” date at the top indicates the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Evolve Social Wellness
Email: info@evolvesowell.com
Website: https://evolvesowell.com